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I saw a post a while back on a vet's office that apparently
left a lot to be desired. As much as the wife and I
have moved around the country in the past decade, we've
developed a pretty good system for choosing a vet that
is appropriate for us and the care we put into our dogs.
And since there are always a lot of folks bouncing in
and out of the board, I thought I'd re-post some suggestions
I posted a couple of years back.
The hardest part of finding a new vet seems to be just
getting started. Sure, you can go through the yellow
pages or drive around your area looking for vets, but
one way we've found to begin eliminating the "hacks
and quacks" from the serious folks is actually
a twofold method:
1. I call and visit local training clubs (obedience,
Schutzhund, agility, herding, so on) and ask who they
would recommend for a visit and why. I am more prone
to dealing with a vet that is familiar with working
dogs/competition dogs because I think they fully appreciate
the extra lengths that such owners will go to to ensure
the health and well-being of their dogs. To find such
clubs, you can check the bulletin boards at local PetsMarts
type of places, the bulletin boards at random veterinarian
offices or do a web search or call the AKC or other
recognized registries/training clubs.
2. Once I've tallied up a list of vets to visit, I
call and make appointmoint for toe-nail trims--which
works out really well since I'm squeamish about clipping
nails anyhow. With all the different vets we've visited
for simple toe-nail trims, we only ran across one out
of the dozens who managed to screw it up. That was with
our GSD who the vet thought he would just "manhandle"
to clip the nails. He got one nail clipped and we grabbed
our dog and left--and this was a vet that was fairly
well recommended by the local police department's K-9
group. That's why we always start with a simple nail
trim.
During the nail trim, if you feel any good chemistry
occurring between you, your dog and the staff, you have
a chance to talk and discuss things, to let them know
you're either new in town or your looking for a new
vet. It's a good opportunity to trade views and see
if their philosophies regarding pets and pet care mirror
your own.
Once I think I may have found a vet that is preferable
to us, I then ask a series of questions after having
taken a tour of the facilities and checked out their
diplomas on the wall.
How many vets do you have on staff?
This is important to us since we have four animals,
who at any given time might have to see the vet on short
notice. Having multiple vets on staff (in our case)
ensures that all of them will have seen our animals
at one time or another within the first six months and
not be total strangers to the animals or us and thus
not be starting "from scratch."
What kind of blood work/testing are you able to
do on-site?
Patience has never been a virtue of mine, and because
of that, I often desire to have lab results forwarded
to me as quickly as possible. Vet offices that have
to send everything out simply don't cut it for me. Should
one of the animals have a serious disorder, time is
critical. The sooner you can definitively determine
what the problem is, the sooner you can begin to administer
proper treatment.
Do you do OFA, PennHip and genetic testing?
I only do business with vets that can, will and do such
testing. Granted, OFA, PennHip and many genetic tests
have to be sent off for final evaluation and determination,
but I also know of vets who dismiss the importance of
such testing. They are bad news in my book.
Are you available "after hours" in case
of a real and dire emergency?
This is of absolute importance since during an actual
trauma, my comfort level with a strange vet is strained
to say the least. Having had to call our vet to the
house on several different occasions--one of which a
dog died on us--it is my contention that if a vet is
not available after hours for an emergency, they are
nothing more than a money monger, particularly if they
have multiple vets on staff. I refuse to do business
with any vet who simply refers us to the local "Emergency
Clinic." There are no exceptions to that rule in
our book.
What are your procedures for euthanasia?
Not a pleasant topic, but this is a bit of a "baited"
question. If they simply tell me, "Well, we administer
sodium whatever and then. . ." we're outa there.
The answer we look for--and find--with quality, caring
vets is more like this: "Well, FIRST we'd want
to know why you want the dog/cat euthanized? Is it age,
injury or what? We prefer to treat when possible, and
if you simply no longer want the dog/cat or can no longer
keep it, we'll be happy to charge you the same amount
and foster it until we can find a new home for it."
Good vets know when it's time to euthanize an animal
and when it is not. So, this is another important indicator
to us where the vet stands.
What kind of dogs/cats do YOU own?
If a vet owns no animals at all, it would be like going
to an unmarried marriage counselor.
How do you feel about breeding?
This is another baited question. I'm not expecting a
lecture on all the "overcrowded shelters"
in the country, but neither am I looking for a "hey
if you wanna breed your mutts, do it and I'll help"
kind of answer either. Instead, I use this question
to see how socially conscious, aware and ethical a vet
is without being "holier than thou" at the
same time. How a vet answers this question is highly
subjective and is more "for my information only"
than for making a strong determining factor in whether
or not to entrust my animals' care to them.
Do you--and your staff--attend seminars, workshops
and other professional functions?
The world of medicine is ever changing, and I want
a vet who is proactive professionally and open-minded
enough to want to be always continuing their education
and abilities. The last thing I want is a vet with a
"I know it all, seen it all and done it all"
attitude. See ya', bub.
Do you have a payment plan in the event of emergencies
or times of personal financial stress?
This is a HUGE issue with me. And I mean huge. After
all, what if the advertising world crashes and burns
tomorrow, my stocks burn and I'm suddenly short on cash
and my dog gets hit by a car? Every vet we've dealt
with on a regular basis cares more for the animal than
they do for the cash register. But business realities
being what they are, they have to charge. That's why
any vet I deal with MUST be willing to set up a "payment
plan" in the case of an emergency. Chances are
I'll never need it, but why take chances?
Anyhow, these are but a few suggestions on how to get
a good grip on whether or not a veterinarian is right
for you. If they can't, won't or don't have the time
to answer your questions, they just answered your questions.
If you know what I mean.
--JD
Copyright © 1999, 2001 by J.D. Kinman.
Reprinted with permission of the author.

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